Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to purchase a new vehicle and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.

With the help of other customers, you manage to decide on one that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

89% Of Buyers Like To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile browser, customers prefer to read reviews on their mobile phones.

Source: Statista

Visitors Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Therefore, buying choices are made quickly.

Online reviews are undoubtedly persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still require client reviews. There is no other way around it. Clients are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

If A Business Handles Issues Quickly And Efficiently, 95% Of Unsatisfied Clients Will Go Back To A Company

Clients do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

82 Percent Of Consumers Check Out Review Sites Since They Want To Purchase An Item Or A Service And Want To Get The Facts About Business Products And Services.

Review websites are places that people go to get the facts about a business, product or service . Since they have actually currently formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read much more reviews to get an idea of how the business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

89% Of Consumers Review A Businesses Reactions To Reviews

Not only do most shoppers read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a average or negative one.

Source: Brightlocal

Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses

Considering that the huge majority of consumers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83 Percent Of Customers Don't Trust Advertising

The standard channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust advertisements choose to take note of customers' recommendations online.

Source: Statuslabs

67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Picking A Service Provider

Reviews have an enormous impact on their decision when customers have to pick a solution provider.

Source: DemandGenReport

More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to buy. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Published On Twitter Can Help Increase Online Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo