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30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews
Keeping in touch with your consumers establishes trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.
As you may expect, clients who feel this way are ready to spend more money with a business.
Source: Statuslabs
49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of consumers, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the massive impact user ratings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
More youthful individuals understand the worth of being informed. User-generated content has an unassailable influence on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Normally, 142 million customers visit Yelp every month. If you haven't claimed your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
72% Of Clients Will Not Take Action Before They Read Some Reviews
Regardless of how alluring your marketing is, you still require client reviews. There's no other way around it. Clients are still ready to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
77% Of Consumers Don't Trust Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
67% Of Consumers Report Reviews Are A "Very Important" Factor When Choosing A Solution Provider
When customers need to select a service provider, reviews have a huge influence on their decision.
Source: DemandGenReport
89% Of Individuals Like To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile browser, most people prefer to read reviews on their mobile phones.
Source: Statista
USA Consumers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American consumers.
Source: Statista