Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, people spend more than 5 times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

Since They Desire To Purchase A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Consumers Check Out Review Sites.

Review websites are locations that people go to get the truth about a business, service or product . Due to the fact that they have already formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a new automobile and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read reviews.

With the help of other people, you manage to choose a model that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

If A Company Manages To Resolve Issues Quickly And Efficiently, 95% Of Unhappy Clients Will Return To A Company

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a business can do to solve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Many Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a mediocre or negative one.

Source: Brightlocal

Customers Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Buying choices are made rapidly.

Online reviews are clearly persuasive, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

Reviews Posted On Twitter Can Help Boost Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Generally two thirds of businesses have excellent and awesome rankings. Only 5% of businesses have a score listed below three stars.

Source: Brightlocal

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers fairly usually flourish, review websites help make certain of that.

Source: Statuslabs

Over Half Of Shoppers Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are reportedly the more opinionated ones.

Source: Statista

83% Of All Young Consumers Were Asked To Leave A Review Recently

Of those invited, 80% of consumers did submit a review. Overall, companies have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they spend at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies question the integrity of online reviews. However, they realize the massive impact user ratings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics indicate a company's reputation does not impact just the customers. Prospective team members also take a look at rankings and take a look at reviews.

Source: Deloitte

83 Percent Of Clients Do Not Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. Many users who no longer trust ads select to focus on consumers' suggestions online.

Source: Statuslabs

77% Of Customers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs