53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews stay without a reply. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

Over Half Of Shoppers Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista

86 Percent Of Customers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

89% Of Customers Review A Companies Responses To Reviews

Not only do a lot of individuals read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our buying preferences.

According to social reviews data, Facebook affects the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics reveal that four out of five users are likely to trust a local business.

Source: RevLocal

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat customers honorably generally prosper, review websites help ensure of that.

Source: Statuslabs

Favorable Reviews Motivate 68% Of Customers To Use A Local Business

Given that the large bulk of customers read reviews, you'd want yours to be appealing to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

15% Of Users Do Not Trust Businesses With No Online Reviews

No trust indicates no interactions. 15 percent of prospective clients won't even consider working with a business they can't discover opinions about.

Source: Statuslabs

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use An Organisation

This stat is among numerous that highlight the importance of online rankings. Now that news of customer satisfaction travels this fast, keeping your consumers delighted is more crucial than ever.

57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for organizations with a best five star rating.

Source: Brightlocal

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies really make use of them.

Although we now understand why customer reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

70% Of Customers Choose To Find Out About A Business Through Reviews And Short Articles, Instead Of Ads

Ads are all well and good, however it's worth attempting a different approach too. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Website

Usually, 142 million customers go to Yelp every month. If you have not claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and rating stats reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

Reviews Posted On Twitter Can Improve Revenues By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

A Solitary Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated content can do miracles in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated content has an unassailable influence on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal