86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they invest at your business. They will be ready to share it if you provide them an excellent experience.

Source: Brightlocal

73% Of Customers Believe Written Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear people aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the prospective clients are trying to find. Practically a 3rd of consumers state composed reviews are the only function that makes them think the sites' reviews are pertinent and beneficial.

Source: Fan and Fuel

30% Of Customers Feel Positive About A Business Which Answers Online Reviews

Communicating with your clients creates trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.

As you might expect, customers who feel this way are going to invest more cash with a business.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a new automobile and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you quickly decide on one that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

15 Percent Of Consumers Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15% of potential consumers will not even consider doing business with a company they can't find opinions about.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Customers

24% of US buyers consider reviews as 'very influential'.

To show the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those very same consumers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

Google Accounts For 57.5 Percent Of All Reviews Across The World

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Usually, 142 million consumers visit Yelp every month. If you haven't declared your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star ranking is the first thing consumers see. Still, users take note of other elements too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

89% Of Customers Choose To Read Reviews On Their Mobile Phones

Be it via an app or a mobile internet browser, people today choose to read reviews on their phones.

Source: Statista

77% Of Buyers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

49% Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of consumers, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

Over Half Of Individuals Aged 25-34 Posted Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

Reviews Posted On Twitter Can Boost Online Sales By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase probability for an item with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can also affect our buying preferences.

According to social media reviews data, Facebook impacts more than half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to trust a local business.

Source: RevLocal

83% Of Consumers Don't Rely On Advertising

The traditional channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust ads select to take note of consumers' recommendations online.

Source: Statuslabs