A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat clients honorably typically prosper, review sites help ensure of that.

Source: Statuslabs

53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's buyers are smart and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star score is the first thing consumers see. Still, users take note of other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

More youthful people know the value of being informed. User-generated material has an unassailable influence on customers.

If businesses think of the power of consumer reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Most Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

Over Half Of Consumers Aged 25-34 Posted Reviews

According to Statista, the younger generations are apparently the more opinionated ones.

Source: Statista

61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Typically two-thirds of businesses have outstanding and good scores. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read a lot more reviews to get a clear view of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews go on without a reply. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

83 Percent Of Clients Do Not Rely On Advertising

The conventional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust advertisements pick to take notice of customers' recommendations online.

Source: Statuslabs

74% Of Regional Businesses Have At Least 1 Google Review

One review is far from sufficient to improve your site's SERP ranking.

Taking a look at online rankings stats, we learnt that a company requires to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal

72% Of Customers Will Not Take Action Before They Read Some Reviews

Regardless of how enticing your marketing is, you still need consumer reviews. There is no way around it. Consumers are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated content can do miracles in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent boost.

Source: RevLocal

If A Business Takes Care Of Issues Rapidly And Effectively, 95% Of Unsatisfied Clients Will Return To A Company

Clients do not expect you to be perfect. They do expect you to deal with things when they go wrong. If there is absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

US Consumers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people read reviews, they concentrate on different elements of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US clients.

Source: Statista

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70%

One negative review suffices for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone