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72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still need client reviews. There is no skirting around it. Clients are still willing to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews stay without a reaction. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read customer reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
74 Percent Of Regional Companies Have At Least 1 Google Review
One review is far from enough to improve your website's SERP ranking.
Looking at online scores stats, we discovered that a business needs to have a minimum of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a company's reputation does not affect simply the customers. Potential employees also take a look at scores and take a look at reviews.
Source: Deloitte
89% Of Shoppers Want To Read Reviews Using Their Cell Phones
Be it by means of an app or a mobile browser, most people prefer to read reviews on their mobile phones.
Source: Statista
83% Of All Younger Consumers Were Asked To Post A Review Recently
Of those asked, 80% of clients did leave a review. Overall, companies have actually asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
Reviews Published On Twitter Can Increase Revenues By 6.46%
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
52% Of Customers Trust A Product More If It Has Negative Reviews Also
We already touched upon the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Customers anticipate to see some negative reviews.
Source: Capterra
One-half Of All Millennial's "Always" Read Online Reviews For Companies
Younger people know the value of being informed. User-generated material has an unassailable influence on customers.
They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal