Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies actually utilize them.

Although we now understand why consumer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

When clients have to select a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of clients, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

52% Of Customers Trust A Product More If It Has Negative Reviews Too

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Customers expect to see some unfavorable reviews.

Source: Capterra

If They Were Asked, 77% Of Consumers Would Submit A Review

More than a 35% would post a review to notify others about their client encounter and 24% would probably direct their review to the company itself.

Over a 26% would want to leave a review to assist other people with their choice making process.

Source: Podium

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Use An Organisation

This stat is among lots of that highlight the importance of online ratings. Now that news of customer fulfillment travels this quick, keeping your clients happy is more vital than ever.

57% of customers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for organizations with an ideal five star ranking.

Source: Brightlocal

One-half Of All Millennial's "Constantly" Read Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated content has an unassailable influence on consumers.

They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

89% Of Consumers Browse A Businesses Reactions To Reviews

Not only do a lot of individuals read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Reviews Shared On Twitter Can Help Increase Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Since They Want To Purchase An Item Or A Service And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Websites.

Users come due to the fact that they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. Nonetheless, they recognize the enormous effect user rankings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc