More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

89% Of Customers Review A Companies Responses To Reviews

Not only do most shoppers check out the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

Since They Want To Purchase An Item Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Sites.

Review sites are places that people go to get the truth about a service, business or product . Due to the fact that they have currently formed a purchase decision, users come. The bulk of them (89%) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

89% Of Clients Prefer To Read Reviews Using Their Smartphones

Be it through an app or a mobile internet browser, everyday people prefer to read reviews on their phones.

Source: Statista

The Majority Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful people know the value of being informed. User-generated content has an unassailable influence on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older people are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US consumers consider reviews as 'incredibly influential'.

To illustrate the value of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those same customers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

77% Of Users Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

Just 6 Percent Of Consumers Don't Rely On Consumer Reviews At All

According to consumer review statistics, a tremendous 19% of consumers constantly rely on online reviews and never ever a purchase without reading reviews initially.

Source: Statista

USA Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals read reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA customers.

Source: Statista

Google Represents 57.5% Of All Reviews Around The Globe

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The more detailed other users describe your product and services, the more cash you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

74% Of Local Companies Have At Least 1 Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online scores stats, we learnt that a company needs to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

Software Reviews Influence Over 98 Percent Of All Purchasers

18% of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews

Corresponding with your consumers builds their trust. Even something as simple as reacting to their reviews and comments can make them feel valued.

As you might anticipate, clients who feel this way are going to spend more cash with a company.

Source: Statuslabs

71% Of Millennials Browse Consumer Reviews Of Expert Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to choose a legal representative or a physician.

Young people (age 18-35) are much more likely to employ a professional based upon online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters