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Many Best-selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to customer rating stats, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Reviews Published On Twitter Can Increase Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Clients Could Spend 31 Percent More With A Business That Has Excellent Reviews
Focus on this statistic. The more detailed other users explain your services or product, the more money you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Generally, 142 million customers visit Yelp on a monthly basis. If you haven't claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
73% Of Customers Believe Consumer Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear individuals aren't pleased with scores alone.
Client reviews make the statistics appear more authentic which is what the would-be clients are searching for. Nearly a 3rd of consumers state composed reviews are the only feature that makes them think the sites' reviews are helpful and pertinent.
Source: Fan and Fuel
60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and ranking stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal
63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
These online review stats show the general appeal of a site can only go so far when it comes to trust.
Source: Review Trackers
Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the producer states. The reason, makers' descriptions are generally ads.
Source: Martech Zone
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management stats indicate a business's reputation does not impact simply the consumers. Prospective team members also look at ratings and take a look at reviews.
Source: Deloitte
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about first impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
82 Percent Of Consumers Go To Review Sites Due To The Fact That They Wish To Buy A Service Or A Product And Wish To Get The Facts About The Businesses Services And Products.
Review sites are locations that people go to get the truth about a product, service or business . Users come due to the fact that they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal