15% Of Customers Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15 percent of potential clients will not even think about doing business with a company they can't find opinions about.

Source: Statuslabs

95% Of Unsatisfied Consumers Will Return To A Business If A Business Deals With Problems Rapidly And Efficiently

Customers don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

86 Percent Of Customers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they spend at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

90% Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star rating is the first thing consumers see. Still, users take notice of other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of consumer reviews remain without a response. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful people know the worth of being informed. User-generated content has an indisputable effect on consumers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been missing out on. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Only 6 Percent Of Customers Don't Trust Customer Reviews At All

According to consumer review stats, a whopping 19% of consumers constantly rely on online reviews and never ever a buy without reading reviews initially.

Source: Statista

Google Represents 57.5 Percent Of All Reviews Across The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Because the huge bulk of consumers read reviews, you'd want yours to be inviting to new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal