Favorable Reviews Motivate 68% Of Customers To Use Local Businesses

Considering that the vast bulk of consumers check out reviews, you'd want yours to be enticing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Consumers Might Invest 31% More With A Business That Has Great Reviews

Focus on this fact. The better other users describe your product or service, the more money you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

86 Percent Of Customers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

95% Of Unhappy Customers Will Return To A Company If A Company Takes Care Of Issues Rapidly And Effectively

Consumers do not anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there's nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star ranking is the first thing customers see. Still, users take note of other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA customers.

Source: Statista

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews remain without a response. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

Since They Want To Purchase A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Consumers Go To Review Sites.

Users come since they have currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

72% Of Customers Won't Take Action Before They Check Out Some Reviews

Regardless of how alluring your marketing is, you still require client reviews. There is no other way around it. Clients are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

15% Of Users Don't Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of possible clients will not even think about working with a company they can't discover opinions about.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a business's reputation does not impact simply the consumers. Potential employees likewise look at ratings and take a look at reviews.

Source: Deloitte

67% Of Customers Report Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

When customers have to choose a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport