Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, individuals devote more than 5 times as long on a website when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Company

This stat is among numerous that show the value of online rankings. Now that news of customer complete satisfaction travels this quick, keeping your customers happy is more crucial than ever.

57 percent of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for organizations with an ideal five star ranking.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics indicate a company's reputation does not affect just the customers. Prospective team members also look at scores and read reviews.

Source: Deloitte

Google Accounts For 57.5% Of All Reviews Around The World

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Users Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done quicker. Therefore, buying decisions are made rapidly.

Online reviews are certainly persuasive, yet online marketers have not always come to value the power of them.

Source: Martech Zone

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat clients fairly normally flourish, review sites help make sure of that.

Source: Statuslabs

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you give them a good experience.

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Over Half Of Consumers Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are clearly the more vocal ones.

Source: Statista

30% Of Consumers Feel Favorable To A Company Which Reacts To Online Reviews

Keeping in touch with your customers creates trust. Even something like reacting to their reviews and comments can make them feel valued.

As you may anticipate, customers who feel this way are ready to spend more cash with a company.

Source: Statuslabs

The Average Review Length Has Actually Become 65% Much Shorter Since 2010

As of late reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews

Regardless of how alluring your marketing is, you still need customer reviews. There's no way around it. Clients are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine

15% Of Customers Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15% of possible clients will not even think about doing business with a company they can't find opinions about.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new car and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.

With the help of other people, you manage to decide on a model that works for you. That's how favorable reviews convert consumers into clients.

Source: Consumer Affairs

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Posted On Twitter Can Help Increase Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

95% Of Disappointed Consumers Will Return To A Company If A Business Deals With Problems Rapidly And Effectively

Consumers don't anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

83 Percent Of Consumers Do Not Rely On Advertising

The conventional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust advertisements pick to pay attention to consumers' recommendations online.

Source: Statuslabs