61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Generally 2 out of 3 businesses have excellent and exceptional ratings. Just 5% of companies have a score listed below 3 stars.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management stats suggest a company's reputation does not impact just the consumers. Potential employees also take a look at ratings and read reviews.

Source: Deloitte

Software Reviews Influence Over 98 Percent Of All Purchasers

18% of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

74% Of Regional Businesses Have At Least One Google Review

A single review is far from adequate to improve your website's SERP ranking.

Taking a look at online rankings stats, we learnt that a company needs to have approximately 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A Lot Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a unfavorable or average one.

Source: Brightlocal

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out much more reviews to get a better idea of how the business is really doing. Don't depend on that statistic alone.

Source: Brightlocal

77% Of Customers Don't Trust Reviews That Are Older Than Three Months

Consumers don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

70 Percent Of Consumers Prefer To Discover A Business Through Articles And Reviews, Instead Of Advertisements

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best method to discover the truth about a product or service.

Source: Statuslabs

67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

When customers need to select a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews go on without a response. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

82% Of Consumers Go To Review Websites Since They Wish To Buy A Product Or A Service And Wish To Get The Truth About The Businesses Products And Services.

Review sites are locations that customers go to get the facts about a service, product or business. Because they have actually currently formed a buying decision, users come. The majority of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Positive Reviews Encourage 68% Of Consumers To Choose Local Businesses

Because the large bulk of consumers check out reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US consumers consider reviews as 'incredibly influential'.

To illustrate the value of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those very same clients are also going to accept slower shipping times for such items.

Source: Turntonetworks

30% Of Clients Feel Positive About A Business Which Responds To Online Reviews

Keeping in touch with your clients develops trust. Even something easy like responding to their reviews and comments can make them feel valued.

As you may expect, clients who feel this way are happy to spend more money with a business.

Source: Statuslabs

90% Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about very first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Data reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista