Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can also affect our buying decisions.

According to social media reviews statistics, Facebook affects over half of users' purchase decisions.

Facebook reviews statistics expose that 4 out of five users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

15 Percent Of Customers Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of possible customers won't even consider working with a company they can't discover opinions about.

Source: Statuslabs

The Typical Review Word Count Has Gotten 65% Shorter Since 2010

At this present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Reviews Posted On Twitter Can Help Increase Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Google Accounts For 57.5% Of All Reviews World Wide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

89% Of Customers Read A Companies Responses To Reviews

Not only do most individuals read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two thirds of businesses have outstanding and good ratings. Only 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of Online Shopping.

Today's consumers are smart and want the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

70 Percent Of Consumers Prefer To Learn About A Business Via Posts And Reviews, Instead Of Ads

Ads are all well and good, however it deserves trying a different approach as well. Reviews are by far the best method to discover the truth about a service or product.

Source: Statuslabs

83% Of All Young Customers Were Asked To Post A Review Recently

Of those asked, 80% of customers did leave a review. Overall, companies have actually asked 66% of all customers to leave a review on their company.

Source: Brightlocal

86 Percent Of Customers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they invest at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

If A Business Makes An Effort To Solve Problems Quickly And Effectively, 95% Of Dissatisfied Clients Will Return To A Business

Clients don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there is nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews

Keeping in touch with your clients builds their trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.

As you may expect, clients who feel this way are more willing to invest more money with a company.

Source: Statuslabs

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Generally, 142 million customers go to Yelp on a monthly basis. This is as great a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone