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A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably generally flourish, review websites help make sure of that.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star ranking is the first thing consumers see. Still, users focus on other elements too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.
Source: Statista
When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Aspect
Data reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a mediocre or negative one.
Source: Brightlocal
49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency also.
The share of customers, who pay attention to the variety of reviews is presently at 46 percent.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Worldwide
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they understand the huge impact user ratings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
Lately reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.
Today's shoppers are wary and want the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
More Than Half Of Consumers Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are seemingly the more opinionated ones.
Source: Statista
15% Of Visitors Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of possible clients will not even think about working with a company they can't discover opinions about.
Source: Statuslabs
Just 6 Percent Of Consumers Don't Trust Customer Reviews At All
According to customer review statistics, a tremendous 19% of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews initially.
Source: Statista
53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of consumer reviews stay without a reply. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers