15% Of Buyers Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15 percent of potential customers won't even consider working with a business they can't discover opinions about.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the negative and positive reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. People anticipate to see some negative reviews.

Source: Capterra

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you offer them an excellent experience.

Source: Brightlocal

91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review stats place consumers' reviews as the most reliable source of suggestions. Online reviews usually bring the very same weight as advice from loved ones.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews remain without a reaction. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

US Shoppers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on different aspects of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA customers.

Source: Statista

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Keeping in touch with your customers builds their trust. Even something easy like reacting to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

Reviews have a huge impact on their decision when clients have to pick a solution provider.

Source: DemandGenReport

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a business's reputation doesn't impact simply the clients. Potential employees also look at rankings and read reviews.

Source: Deloitte

98% Of Yelp's Site Visitors Bought From A Business They Found On The Site

Generally, 142 million customers go to Yelp on a monthly basis. This is as excellent a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and rating data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

Software Reviews Influence Over 98% Of All Purchasers

18% of software application buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

83 Percent Of Customers Don't Rely On Advertising

The conventional channels to reach customers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements pick to pay attention to clients' recommendations online.

Source: Statuslabs

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a brand-new automobile and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other people, you manage to decide on a model that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

Only 6 Percent Of Customers Don't Rely On Consumer Reviews At All

According to consumer review statistics, a tremendous 19% of customers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista