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91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they understand the huge impact user ratings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'always' or 'extremely often'.
Source: Trust You
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a new vehicle and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly choose one that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
Positive Reviews Encourage 68% Of Consumers To Choose Local Businesses
Given that the vast bulk of consumers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
77% Of Individuals Don't Trust Reviews That Are Older Than Three Months
Clients don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses ought to be constantly asking for reviews.
Source: Statuslabs
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
89% Of Consumers Read A Businesses Replies To Reviews
Not only do the majority of consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
Online Product Reviews About An Item Can Raise Its Conversion Rate By A Staggering 270 Percent
User review stats show the purchase possibility for an item with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat clients well usually prosper, review websites help ensure of that.
Source: Statuslabs
More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone