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Positive Reviews Motivate 68% Of Consumers To Use Local Businesses
Since the large majority of customers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
67% Of Consumers Claim Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have a huge effect on their decision when clients have to choose a service provider.
Source: DemandGenReport
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
89% Of Customers Browse A Companies Responses To Reviews
Not only do a lot of consumers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
98% Of Yelp's Site Visitors Bought From A Business They Found On The Website
Usually, 142 million customers visit Yelp monthly. If you have not claimed your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
89% Of Buyers Prefer To Read Reviews On Their Cell Phones
Be it through an app or a mobile web browser, customers prefer to read reviews on their cell phones.
Source: Statista
74 Percent Of Local Companies Have At Least 1 Google Review
One review is far from adequate to enhance your website's SERP ranking.
Looking at online rankings stats, we learnt that a company needs to have at least 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. However, they realize the enormous impact user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Just 6% Of Consumers Don't Rely On Customer Reviews At All
According to customer review stats, a massive 19 percent of customers always rely on online reviews and never a purchase without checking out reviews initially.
Source: Statista
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management statistics indicate a business's reputation does not impact simply the consumers. Prospective team members also take a look at rankings and take a look at reviews.
Source: Deloitte
70 Percent Of Consumers Prefer To Discover A Business By Means Of Reviews And Articles, Rather Than Advertisements
Ads are all well and good, however it deserves attempting a different approach as well. Reviews are by far the best method to find the truth about a service or product.
Source: Statuslabs
90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about very first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
95% Of Unsatisfied Clients Will Return To A Business If A Business Manages To Fix Problems Quickly And Efficiently
Clients do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
More youthful individuals understand the value of being informed. User-generated content has an unassailable effect on customers.
If businesses think of the power of client reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal