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A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat clients well generally prosper, review sites help make certain of that.
Source: Statuslabs
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, individuals spend more than 5 times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Google Represents 57.5% Of All Reviews Across The Globe
Google is in the lead here, followed by Facebook as a distant second.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
70% Of Customers Prefer To Learn About A Business Through Reviews And Posts, Instead Of Advertisements
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs
83% Of All Young Consumers Were Invited To Leave A Review Recently
Of those asked, 80% of customers did give a review. In general, businesses have asked 66% of all customers to leave a review on their company.
Source: Brightlocal
91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review stats put clients' reviews as the most reliable source of suggestions. Online reviews typically bring the same weight as guidance from friends and family.
Source: Brightlocal
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the massive impact user scores have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use An Organisation
This stat is one of numerous that highlight the importance of online scores. Now that news of client complete satisfaction travels this fast, keeping your clients delighted is more important than ever.
57 percent of consumers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Moreover, 11% looked only for companies with a perfect five star rating.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management stats suggest a company's reputation does not impact simply the customers. Prospective team members also take a look at rankings and read reviews.
Source: Deloitte
Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies actually make use of them.
Although we now understand why consumer reviews are so effective, a lot of businesses apparently don't.
Source: LsaInsider
67% Of Customers Claim That Reviews Are A "Very Important" Factor When Selecting A Solution Provider
When consumers have to pick a service provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
Only 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to consumer review statistics, a whopping 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews initially.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz