67% Of Consumers Admit Reviews Are A "Very Important" Factor When Choosing A Solution Provider

When customers have to choose a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

89% Of Customers Browse A Companies Reactions To Reviews

Not only do many clients check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

Currently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

82 Percent Of Consumers Check Out Review Sites Due To The Fact That They Want To Purchase A Product Or A Service And Wish To Get The Facts About The Businesses Product Or Services.

Users come due to the fact that they have already formed a buying decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those exact same clients are also ready to accept slower shipping times for such items.

Source: Turntonetworks

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social network which can also influence our purchasing preferences.

According to social reviews statistics, Facebook affects over half of users' purchase decisions.

Facebook reviews stats reveal that four out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

77% Of Users Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews

Corresponding with your customers establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.

As you may anticipate, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

77% Of Consumers Would Undoubtedly Give A Review If They Were Asked

More than a 35% would leave a review to educate others about their customer encounter and 24% would probably direct their review to the business itself.

Over a 26% would be willing to give a review to help other individuals with their decision making process.

Source: Podium

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Consumers Choose To Read Reviews On Their Cell Phones

Be it through an app or a mobile web browser, folks prefer to read reviews on their mobile phones.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize An Organisation

This stat is one of lots of that highlight the value of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for services with an ideal five star score.

Source: Brightlocal