Software Reviews Influence Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star ranking is the first thing customers see. Still, users take note of other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies really make use of them.

Although we now know why client reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website

Normally, 142 million consumers check out Yelp monthly. If you haven't declared your free Yelp business page, this is as great a time as any.

Source: RevLocal

83% Of Customers Do Not Rely On Advertising

The traditional channels to reach consumers aren't as influential as they used to be. Many users who no longer trust advertisements choose to pay attention to consumers' suggestions online.

Source: Statuslabs

15 Percent Of Users Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15% of prospective clients won't even consider working with a business they can't find viewpoints about.

Source: Statuslabs

US Shoppers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals check out reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA consumers.

Source: Statista

30% Of Clients Feel Positive About A Business Which Answers Online Reviews

Communicating with your clients develops trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.

As you might anticipate, clients who feel this way are going to spend more cash with a business.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

If A Business Manages To Fix Issues Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Company

Clients do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Clients Might Spend 31 Percent More With A Business That Has Great Reviews

Take notice of this fact. The more detailed other users describe your service or product, the more cash you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the enormous effect user rankings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

83% Of All Young Consumers Were Asked To Give A Review Recently

Of those invited, 80% of customers did leave a review. Overall, companies have actually asked 66% of all clients to submit a review on their company.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Clients Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made rapidly.

Online reviews are certainly persuasive, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone