49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who take notice of the number of reviews is presently at 46 percent.

Source: Brightlocal

Most Best-selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower ranking in fact helps your overall score.

According to client rating stats, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

67% Of Customers Claim That Reviews Are A "Very Important" Factor When Choosing A Service Provider

When consumers have to pick a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US consumers consider reviews as 'very influential'.

To show the importance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those very same customers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

Over Half Of Shoppers Aged 25-34 Wrote Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our purchasing preferences.

According to social media reviews stats, Facebook impacts the majority of users' purchase choices.

Facebook reviews statistics reveal that 4 out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses actually make use of them.

Although we now understand why client reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

77% Of Consumers Would Most Likely Leave A Review If They Were Asked

More than a 35% would leave a review to notify others about their client experience and 24% would definitely direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their decision making process.

Source: Podium

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose a medical professional or an attorney.

Young people (age 18-35) are a lot more likely to hire an expert based on online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

Just 6 Percent Of Consumers Don't Trust Client Reviews At All

According to client review stats, a tremendous 19 percent of consumers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Typically two-thirds of companies have excellent and great scores. Just 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

89% Of Customers Browse A Businesses Reactions To Reviews

Not only do most shoppers read the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

If A Company Handles Problems Quickly And Efficiently, 95% Of Disappointed Customers Will Return To A Company

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Software Application Reviews Impact Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

89% Of Clients Choose To Read Reviews On Their Cell Phones

Be it via an app or a mobile internet browser, everyday people choose to read reviews on their cell phones.

Source: Statista

Reviews Published On Twitter Can Improve Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo