61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Overall two thirds of businesses have good and outstanding ratings. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those exact same consumers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

73 Percent Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be consumers are searching for. Practically a third of consumers state composed reviews are the only function that makes them think the websites' reviews are pertinent and useful.

Source: Fan and Fuel

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Clients Might Invest 31% More With A Business That Has Great Reviews

Take note of this fact. The better other users explain your service or product, the more cash you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a business's reputation doesn't impact simply the clients. Potential team members also look at ratings and read reviews.

Source: Deloitte

Just 6% Of Consumers Don't Rely On Customer Reviews At All

According to consumer review stats, a tremendous 19 percent of consumers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

70% Of Customers Choose To Find Out About A Business Via Articles And Reviews, Rather Than Ads

Advertisements are all well and good, however it deserves attempting a different approach too. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the massive impact user rankings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

83% Of All Young Consumers Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did post a review. In general, companies have asked 66% of all consumers to give a review on their company.

Source: Brightlocal

30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews

Communicating with your clients establishes trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you might anticipate, clients who feel this way are going to invest more money with a company.

Source: Statuslabs

Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact use them.

Although we now know why consumer reviews are so effective, the majority of businesses apparently don't.

Source: LsaInsider

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review stats place customers' reviews as the most credible source of recommendations. Online reviews generally carry the very same weight as guidance from friends and family.

Source: Brightlocal