72% Of Consumers Will Not Take Action Before They Read Some Reviews

Irrespective of how eye-catching your marketing is, you still require client reviews. There's no other way around it. Consumers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Over Half Of Customers Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are plainly the more vocal ones.

Source: Statista

73% Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear people aren't satisfied with scores alone.

Customer reviews make the statistics appear more authentic which is what the prospective consumers are trying to find. Practically a third of customers state composed reviews are the only feature that makes them believe the sites' reviews are helpful and pertinent.

Source: Fan and Fuel

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a physician or a legal representative.

Young people (age 18-35) are much more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize A Service

This stat is among lots of that illustrate the importance of online scores. Now that news of consumer satisfaction travels this quick, keeping your customers pleased is more crucial than ever.

57 percent of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked just for businesses with a best five star rating.

Source: Brightlocal

89% Of Consumers Want To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile browser, customers choose to read reviews on their mobile phones.

Source: Statista

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read a lot more reviews to get a better idea of how the business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

90% Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

83% Of Customers Don't Trust Advertising

The traditional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to take notice of clients' recommendations online.

Source: Statuslabs

95% Of Disappointed Consumers Will Return To A Company If A Business Deals With Issues Rapidly And Effectively

Clients don't expect you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of customer reviews stay without a response. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and ranking statistics show people value the opinion of peers more than any other content.

Source: Collective Bias

The Average Review Length Has Become 65% Shorter Since 2010

As of late reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.

Source: Review Trackers

Clients Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. For that reason, buying choices are made rapidly.

Online reviews are clearly persuasive, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation does not affect simply the clients. Potential employees also take a look at scores and read reviews.

Source: Deloitte