83% Of All Young Buyers Were Invited To Leave A Review Recently

Of those invited, 80% of customers did post a review. Overall, companies have actually asked 66% of all consumers to post a review on their business.

Source: Brightlocal

98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Website

Usually, 142 million customers go to Yelp monthly. This is as excellent a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

Software Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they understand the massive effect user rankings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

63.6% Of Consumers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the general appeal of a website can just go so far.

Source: Review Trackers

Buyers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, purchasing choices are made rapidly.

Online reviews are obviously persuasive, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star rating is the first thing customers see. Still, users take notice of other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out consumer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Google Accounts For 57.5% Of All Reviews Across The Globe

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of client reviews remain without a reply. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize An Organisation

This stat is among lots of that highlight the significance of online ratings. Now that news of customer complete satisfaction travels this quick, keeping your clients happy is more important than ever.

57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked just for organizations with an ideal five star ranking.

Source: Brightlocal

89% Of Consumers Prefer To Read Reviews On Their Smart Devices

Be it through an app or a mobile web browser, folks choose to read reviews on their phones.

Source: Statista

Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

Younger people understand the worth of being informed. User-generated content has an indisputable effect on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

If A Company Takes Care Of Problems Quickly And Effectively, 95% Of Dissatisfied Customers Will Return To A Business

Customers do not expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Over Half Of Customers Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are obviously the more vocal ones.

Source: Statista

The Typical Review Word Count Has Become 65% Shorter Since 2010

At the present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Overall two-thirds of companies have excellent and outstanding ratings. Only 5% of companies have a score below 3 stars.

Source: Brightlocal