Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

60% Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and rating stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact make use of them.

Although we now know why client reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

American Buyers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

When people read reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

The Average Review Length Has Actually Gotten 65% Much Shorter Since 2010

These days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet on twitter.

Source: Review Trackers

53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews remain without a reply. That's regrettable, because those businesses are losing customers that way.

Source: Review Trackers

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

Reviews Posted On Twitter Can Improve Revenues By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

89% Of Clients Choose To Read Reviews On Their Mobile Devices

Be it through an app or a mobile internet browser, customers choose to read reviews on their phones.

Source: Statista

61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Typically 2 out of 3 companies have excellent and good scores. Just 5% of companies have a rating below three stars.

Source: Brightlocal

Negative Reviews Can Improve Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise affect our buying decisions.

According to social reviews data, Facebook impacts the majority of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

74% Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from enough to enhance your website's SERP ranking.

Taking a look at online ratings data, we found out that a business needs to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

15 Percent Of Users Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15% of possible customers won't even consider doing business with a company they can't find opinions about.

Source: Statuslabs

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Utilize A Service

This stat is among lots of that show the importance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your customers pleased is more crucial than ever.

57% of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for organizations with a best five star rating.

Source: Brightlocal

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous effect user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc