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60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With males being two times as likely to be affected than ladies.
Reviews and score data reveal people value the opinion of peers more than any other material.
Source: Collective Bias
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you offer them a great experience.
Source: Brightlocal
70 Percent Of Customers Choose To Find Out About A Business By Means Of Reviews And Articles, Instead Of Advertisements
Ads are all well and good, however it deserves trying a different approach also. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
15 Percent Of Clients Don't Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of potential customers won't even consider working with a business they can't discover opinions about.
Source: Statuslabs
Online Item Reviews About An Item Can Raise Its Conversion Rate By An Unprecedented 270 Percent
User review stats reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
83% Of All Young People Were Invited To Leave A Review Recently
Of those invited, 80% of consumers did post a review. Overall, businesses have asked 66% of all customers to post a review on their business.
Source: Brightlocal
90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about first impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Consumers Might Spend 31 Percent More With A Business That Has Great Reviews
Take note of this statistic. The more detailed other users describe your product or service, the more money you can charge and consumer review statistics show us precisely just how much more.
Source: Martech Zone
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read client reviews, agree that it increases their buying confidence.
Organizations use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
89% Of Clients Prefer To Read Reviews On Their Mobile Phones
Be it via an app or a mobile internet browser, people prefer to read reviews on their mobile devices.
Source: Statista
Most Best-selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower rating really helps your overall rating.
According to client rating statistics, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
Favorable Reviews Motivate 68% Of Consumers To Choose Local Businesses
Since the huge bulk of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal