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86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they spend at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated material has an unassailable influence on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
61 Percent Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Overall two-thirds of companies have good and awesome scores. Only 5% of businesses have a score below three stars.
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise affect our purchasing preferences.
According to social media reviews data, Facebook affects the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are likely to trust a local business.
Source: RevLocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a brand-new vehicle and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.
With the help of other consumers, you quickly select one that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
Majority Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Ranking
This stat is one of many that illustrate the importance of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your clients happy is more important than ever.
57 percent of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked just for businesses with an ideal five star ranking.
Source: Brightlocal
91% Of Millennials Trust Online Reviews As Much As Loved Ones
Online review statistics put customers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the same weight as suggestions from family and friends.
Source: Brightlocal
United States Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews
When people check out reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American clients.
Source: Statista
Only 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies in fact use them.
Although we now understand why customer reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider