77% Of Clients Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall two-thirds of companies have great and exceptional ratings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really utilize them.

Although we now know why consumer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the negative and positive reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Consumers expect to see some unfavorable reviews.

Source: Capterra

A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat customers honorably typically flourish, review sites help make certain of that.

Source: Statuslabs

Since They Desire To Buy An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Websites.

Review sites are places that people go to get the facts about a item, service or business . Due to the fact that they have currently formed a buying decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management statistics indicate a company's reputation does not affect just the customers. Potential employees likewise look at ratings and take a look at reviews.

Source: Deloitte

15 Percent Of Customers Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15% of possible clients won't even think about working with a company they can't find opinions about.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a legal representative or a doctor.

Young people (age 18-35) are a lot more likely to hire an expert based on online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

American Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US customers.

Source: Statista

Reviews Posted On Twitter Can Boost Online Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews go on without a reply. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the massive effect user rankings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

91% Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats place customers' reviews as the most trustworthy source of suggestions. Online reviews normally bring the very same weight as recommendations from family and friends.

Source: Brightlocal

74% Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from adequate to improve your site's SERP ranking.

Looking at online ratings data, we discovered that a business needs to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

83% Of All Younger People Were Asked To Give A Review Recently

Of those asked, 80% of customers did give a review. In general, businesses have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70%

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone