Clients Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Buying decisions are made quickly.

Online reviews are undoubtedly convincing, yet marketers haven't always come to value the power of them.

Source: Martech Zone

Since They Want To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Go To Review Sites.

Users come because they have currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies

More youthful individuals understand the worth of being informed. User-generated content has an unassailable impact on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

83% Of All Younger Clients Were Invited To Leave A Review Recently

Of those asked, 80% of clients did submit a review. Overall, companies have asked 66% of all clients to post a review on their business.

Source: Brightlocal

91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones

Online review stats position consumers' reviews as the most credible source of recommendations. Online reviews normally carry the exact same weight as guidance from friends and family.

Source: Brightlocal

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the producer says. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

98% Of Yelp's Browsers Bought From A Business They Found On The Website

Normally, 142 million customers check out Yelp each month. This is as great a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'constantly' or 'extremely frequently'.

Source: Trust You

61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Overall two-thirds of companies have outstanding and awesome scores. Only 5% of businesses have a rating listed below three stars.

Source: Brightlocal

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Business

This stat is among numerous that illustrate the importance of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your clients delighted is more vital than ever.

57 percent of customers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked only for services with a perfect five star ranking.

Source: Brightlocal

30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Communicating with your consumers creates trust. Even something as simple as reacting to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a favorable experience, instead of a unfavorable or average one.

Source: Brightlocal

53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews remain without a response. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge impact user rankings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc