15 Percent Of Consumers Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15% of possible consumers will not even think about doing business with a business they can't find opinions about.

Source: Statuslabs

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, people spend more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

77% Of Customers Would Certainly Submit A Review If They Were Asked

More than a 35% would leave a review to educate others about their customer experience and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

Online Product Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270 Percent

User review statistics show the purchase probability for a product with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

98% Of Yelp's Visitors Purchased From A Business They Discovered On The Site

Generally, 142 million consumers visit Yelp on a monthly basis. If you have not claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

95% Of Unsatisfied Consumers Will Return To A Company If A Company Takes Care Of Problems Rapidly And Efficiently

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our buying decisions.

According to social reviews data, Facebook affects over half of users' purchase decisions.

Facebook reviews stats reveal that four out of 5 users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

83% Of All Young Clients Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did give a review. In general, businesses have asked 66% of all customers to submit a review on their business.

Source: Brightlocal

89% Of Clients Read A Companies Feedback To Reviews

Not only do many clients check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

91% Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics place clients' reviews as the most credible source of suggestions. Online reviews normally carry the very same weight as guidance from loved ones.

Source: Brightlocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the massive effect user rankings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Clients Could Spend 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this statistic. The more detailed other users describe your services or product, the more cash you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies should to be continuously requesting reviews.

Source: Statuslabs