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88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management stats suggest a company's reputation does not affect just the clients. Prospective team members also take a look at scores and read reviews.
Source: Deloitte
Customers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, purchasing decisions are made quickly.
Online reviews are obviously persuasive, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
90 Percent Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about very first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a negative or mediocre one.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To show the value of online reviews and ratings, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
77% Of Customers Don't Trust Reviews That Are Older Than 3 Months
Customers don't care how good your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business
The star ranking is the first thing customers see. Still, users pay attention to other elements also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.
Source: Statista
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to purchase a new automobile and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.
With the help of other people, you quickly select a model that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs
70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how business is in fact doing. Do not depend on that fact alone.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out consumer reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
USA Shoppers View "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American customers.
Source: Statista