77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how great your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses

Since the vast bulk of customers check out reviews, you would want yours to be appealing to new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US shoppers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

Clients Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this statistic. The better other users describe your product or service, the more money you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone

Just 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to client review stats, a whopping 19 percent of consumers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of consumers, who pay attention to the variety of reviews is currently at 46 percent.

Source: Brightlocal

Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies actually utilize them.

Although we now know why consumer reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Typically two-thirds of companies have good and exceptional ratings. Just 5% of businesses have a score below three stars.

Source: Brightlocal

Because They Desire To Acquire An Item Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Sites.

Users come because they have already formed a purchase decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

83% Of All Younger Shoppers Were Asked To Give A Review Recently

Of those invited, 80% of clients did post a review. In general, businesses have actually asked 66% of all customers to post a review on their company.

Source: Brightlocal

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from adequate to improve your website's SERP ranking.

Looking at online scores stats, we found out that a company needs to have at least 40 reviews before clients "Award" it with a star.

Source: Brightlocal

More Than Half Of People Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are seemingly the more vocal ones.

Source: Statista

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

United States Consumers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

When people check out reviews, they focus on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Communicating with your clients builds their trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

15% Of Clients Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of potential consumers won't even consider doing business with a company they can't discover opinions about.

Source: Statuslabs