Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this fact. The better other users describe your services or product, the more money you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

49% Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

70 Percent Of Customers Prefer To Find Out About A Business Via Reviews And Articles, Rather Than Advertisements

Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

More Than Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Rating

This stat is among numerous that highlight the significance of online rankings. Now that news of client complete satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for organizations with a best five star score.

Source: Brightlocal

63.6% Of Consumers Visit Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the general popularity of a website can only presume when it concerns trust.

Source: Review Trackers

74 Percent Of Regional Companies Have At A Minimum, One Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online scores data, we found out that a business requires to have approximately 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

89% Of Clients Browse A Companies Reactions To Reviews

Not only do most customers read the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

83% Of Consumers Don't Rely On Advertising

The traditional channels to reach customers aren't as prominent as they used to be. Most users who no longer trust advertisements select to take note of clients' suggestions online.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats suggest a company's reputation does not affect simply the customers. Potential team members likewise take a look at scores and read reviews.

Source: Deloitte

77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

82 Percent Of Consumers Check Out Review Websites Due To The Fact That They Want To Buy An Item Or A Service And Want To Get The Truth About Business Products And Services.

Users come because they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

Favorable Reviews Motivate 68 Percent Of Customers To Use A Local Business

Given that the large majority of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

95% Of Unhappy Customers Will Return To A Business If A Business Makes An Effort To Fix Issues Quickly And Effectively

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's absolutely nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday