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Over Half Of Clients Aged 25 To 34 Published Reviews
According to Statista, the younger generations are plainly the more opinionated ones.
Source: Statista
49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of customers, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read client reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
73% Of Customers Believe Written Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear individuals aren't satisfied with ratings alone.
Written reviews make the statistics appear more genuine which is what the potential clients are trying to find. Almost a third of consumers state composed reviews are the only feature that makes them think the sites' reviews are useful and appropriate.
Source: Fan and Fuel
American Consumers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews
When people read reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of US customers.
Source: Statista
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social network which can likewise affect our purchasing decisions.
According to social media reviews data, Facebook impacts the majority of users' purchase choices.
Facebook reviews statistics expose that four out of 5 users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Normally, 142 million consumers visit Yelp every month. If you have not declared your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
If They Were Asked, 77% Of Consumers Would Most Likely Give A Review
More than a 35% would post a review to inform others about their consumer experience and 24% would most likely direct their review to the company itself.
Over a 26% would want to submit a review to help other individuals with their decision making process.
Source: Podium
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
89% Of Clients Prefer To Read Reviews On Their Smartphones
Be it through an app or a mobile internet browser, clients prefer to read reviews on their cell phones.
Source: Statista
Buyers Reading Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. Buying choices are made rapidly.
Online reviews are undoubtedly persuasive, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
Only 6 Percent Of Consumers Don't Rely On Customer Reviews At All
According to consumer review stats, a whopping 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of customer reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing customers that way.
Source: Review Trackers