If They Were Asked, 77% Of Customers Would Give A Review

More than a 35% would do it to inform others about their client encounter and 24% would definitely direct their review to the company itself.

Over a 26% would want to leave a review to help other individuals with their decision making process.

Source: Podium

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they read reviews 'always' or 'very often'.

Source: Trust You

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a new vehicle and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read reviews.

With the help of other consumers, you manage to pick a model that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

The Majority Of Popular Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower ranking really helps your overall score.

According to customer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Due To The Fact That They Desire To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Websites.

Review websites are locations that customers go to get the facts about a item, business or service . Users come because they have already formed a purchase decision. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

United States Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on various elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

60% Of Consumers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and rating stats reveal people value the opinion of peers more than any other material.

Source: Collective Bias

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of customer reviews go on without a reaction. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

Reviews Published On Twitter Can Boost Online Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

52% Of Customers Trust A Product More If It Has Negative Reviews Too

We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers expect to see some negative reviews.

Source: Capterra

More Than Half Of Consumers Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista