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The Majority Of Consumers Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are purportedly the more vocal ones.
Source: Statista
86% Of Consumers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they spend at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
83% Of Consumers Don't Trust Advertising
The conventional channels to reach customers aren't as influential as they used to be. Many users who no longer trust advertisements choose to take notice of clients' suggestions online.
Source: Statuslabs
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's consumers are wary and desire the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Software Application Reviews Influence Over 98% Of All Purchasers
18 percent of software purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
90 Percent Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about first impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Typically two-thirds of companies have exceptional and great ratings. Only 5% of companies have a score below 3 stars.
Source: Brightlocal
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize A Company
This stat is one of numerous that show the value of online rankings. Now that news of client fulfillment travels this quick, keeping your customers delighted is more crucial than ever.
57 percent of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
11% looked just for businesses with an ideal five star score.
Source: Brightlocal
60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.
Reviews and score stats reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
Positive Reviews Encourage 68% Of Customers To Choose A Local Business
Given that the vast majority of consumers check out reviews, you would want yours to be enticing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Shoppers Choose To Read Reviews On Their Mobile Phones
Be it by means of an app or a mobile browser, consumers prefer to read reviews on their phones.
Source: Statista
89% Of Clients Read A Businesses Feedback To Reviews
Not only do the majority of clients read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
Reviews Posted On Twitter Can Help Improve Revenues By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, individuals spend more than five times as long on a site when they read negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz