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Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase possibility for an item with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact use them.
Although we now understand why consumer reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
Positive Reviews Encourage 68 Percent Of Customers To Use A Local Business
Considering that the large majority of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Consumers Browse A Companies Reactions To Reviews
Not only do most consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize A Service
This stat is one of many that show the significance of online scores. Now that news of customer fulfillment travels this fast, keeping your customers delighted is more important than ever.
57% of customers have searched for business with more than four stars in 2018, which is up from 48% in 2017.
Furthermore, 11 percent looked just for businesses with a best five star ranking.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software application purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.
With the help of other customers, you quickly pick a model that works for you. That's how positive reviews convert customers into customers.
Source: Consumer Affairs
Google Represents 57.5% Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a distant second.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have an enormous effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the huge impact user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat customers well normally prosper, review websites help make certain of that.
Source: Statuslabs
74 Percent Of Regional Companies Have At A Minimum, One Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Looking at online rankings statistics, we discovered that a business needs to have approximately 40 reviews before users "Award" it with a star.
Source: Brightlocal
53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats prove that 63% of consumer reviews stay without a reaction. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
More youthful individuals know the value of being informed. User-generated content has an indisputable effect on customers.
They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
89% Of Buyers Want To Read Reviews Using Their Mobile Devices
Be it through an app or a mobile browser, consumers prefer to read reviews on their mobile devices.
Source: Statista
United States Consumers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews
When people read reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA clients.
Source: Statista
Consumers Could Spend 31 Percent More With A Business That Has Terrific Reviews
Pay attention to this statistic. The more detailed other users describe your service or product, the more money you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone