49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of customers, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made quickly.

Online reviews are clearly persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

82% Of Consumers Visit Review Websites Due To The Fact That They Wish To Purchase A Product Or A Service And Wish To Get The Truth About Business Product Or Services.

Review websites are locations that people go to get the facts about a business, services or product . Because they have already formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

Younger people understand the value of being informed. User-generated content has an unassailable impact on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge effect user ratings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

95% Of Unsatisfied Consumers Will Go Back To A Business If A Business Manages To Resolve Problems Rapidly And Efficiently

Customers don't expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there's absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

72% Of Clients Won't Take Action Unless They Check Out Some Reviews

Regardless of how tempting your marketing is, you still require consumer reviews. There's no skirting around it. Clients are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

83% Of All Younger People Were Invited To Give A Review Recently

Of those asked, 80% of customers did leave a review. Overall, businesses have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

Favorable Reviews Motivate 68% Of Consumers To Choose A Local Business

Given that the vast bulk of consumers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Item Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent

User review stats reveal the purchase likelihood for an item with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Statistics reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to pick a doctor or a legal representative.

Younger people (age 18-35) are a lot more inclined to work with a professional based upon online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review data, people spend more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

89% Of Customers Review A Companies Feedback To Reviews

Not only do most consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

15 Percent Of Customers Don't Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of prospective consumers won't even think about working with a business they can't find viewpoints about.

Source: Statuslabs

More Than Half Of Consumers Won't Use A Business If It Has Less Than A 4 Star Ranking

This stat is one of lots of that highlight the value of online ratings. Now that news of consumer satisfaction travels this fast, keeping your consumers happy is more vital than ever.

57 percent of consumers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked just for businesses with a best five star rating.

Source: Brightlocal