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88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Stats reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
74% Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Looking at online rankings stats, we discovered that a company needs to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people read many more reviews to get a clear view of how the business is really doing. Don't depend upon that statistic alone.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally two thirds of companies have outstanding and good ratings. Just 5% of companies have a rating listed below three stars.
Source: Brightlocal
67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
Reviews have a massive effect on their decision when customers have to select a service provider.
Source: DemandGenReport
Most Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal
Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Companies
More youthful individuals understand the value of being informed. User-generated content has an unassailable impact on consumers.
If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44 percent boost.
Source: RevLocal
US Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
When individuals check out reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US clients.
Source: Statista
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the enormous impact user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
89% Of Clients Browse A Companies Reactions To Reviews
Not only do the majority of clients check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
95% Of Disappointed Consumers Will Return To A Business If A Business Manages To Resolve Issues Quickly And Effectively
Clients do not anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there's absolutely nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Income
Businesses that treat customers fairly typically succeed, review websites help make sure of that.
Source: Statuslabs
The Average Review Word Count Has Gotten 65% Much Shorter Since 2010
Currently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read client reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista