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Clients Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Purchasing choices are made rapidly.
Online reviews are certainly persuasive, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews
Corresponding with your consumers creates trust. Even something like responding to their comments and reviews can make them feel appreciated.
As you might expect, clients who feel this way are going to invest more money with a company.
Source: Statuslabs
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
The Majority Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the producer states. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone
61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally 2 out of 3 companies have exceptional and great scores. Just 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
83% Of All Young Consumers Were Invited To Submit A Review Recently
Of those invited, 80% of consumers did post a review. In general, companies have asked 66% of all customers to submit a review on their company.
Source: Brightlocal
Since They Want To Acquire A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82% Of Customers Check Out Review Sites.
Users come due to the fact that they have already formed a purchase decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
86% Of Customers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
Favorable Reviews Motivate 68% Of Customers To Use A Local Business
Because the huge bulk of consumers check out reviews, you'd want yours to be appealing to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
63.6% Of Customers Check Out Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics reveal the basic appeal of a website can only go so far.
Source: Review Trackers
77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs