Reviews Shared On Twitter Can Boost Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Business

This stat is one of many that highlight the value of online ratings. Now that news of customer satisfaction travels this fast, keeping your consumers delighted is more important than ever.

57% of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for services with a perfect five star rating.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Clients Could Invest 31 Percent More With A Business That Has Excellent Reviews

Take note of this fact. The better other users explain your services or product, the more cash you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

77% Of Buyers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, people spend more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews stay without a response. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an unassailable effect on customers.

If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been losing out on. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

72 Percent Of Clients Won't Take Action Unless They Read Some Reviews

No matter how eye-catching your marketing is, you still require customer reviews. There's no other way around it. Clients are still ready to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.

Reviews and score stats reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

83 Percent Of Clients Do Not Trust Advertising

The standard channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust ads select to take note of customers' recommendations online.

Source: Statuslabs

98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website

Generally, 142 million consumers go to Yelp monthly. This is as great a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

89% Of Consumers Want To Read Reviews Using Their Mobile Phones

Be it through an app or a mobile browser, folks choose to read reviews on their phones.

Source: Statista

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also affect our buying preferences.

According to social reviews stats, Facebook affects the majority of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are more likely to trust a local business.

Source: RevLocal

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review suffices for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 6 Percent Of Consumers Don't Rely On Client Reviews At All

According to client review data, a massive 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista