More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of businesses really utilize them.

Although we now understand why client reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of consumers, who take note of the number of reviews is presently at 46%.

Source: Brightlocal

Over Half Of People Aged 25 To 34 Published Reviews

According to Statista, the younger generations are unsurprisingly the more vocal ones.

Source: Statista

95% Of Unsatisfied Clients Will Return To A Company If A Company Deals With Problems Rapidly And Efficiently

Consumers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there is absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

67% Of Customers Report Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when clients have to pick a solution provider.

Source: DemandGenReport

53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews remain without a reply. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Use A Business

This stat is one of lots of that highlight the importance of online scores. Now that news of customer complete satisfaction travels this fast, keeping your clients pleased is more important than ever.

57 percent of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for organizations with a perfect five star rating.

Source: Brightlocal

Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people know the worth of being informed. User-generated content has an unassailable impact on consumers.

If businesses think of the power of consumer reviews over millennials, they will understand what they've been losing out on. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Since They Want To Buy A Service Or An Item And Desire To Get The Truth About The Businesses Items And Services, 82% Of Customers Go To Review Websites.

Review sites are locations that people go to get the facts about a service, product or business. Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our buying decisions.

According to social media reviews data, Facebook impacts over half of users' purchase choices.

Facebook reviews statistics reveal that four out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

60% Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.

Reviews and ranking stats show people value the viewpoint of peers more than any other content.

Source: Collective Bias

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Corresponding with your clients establishes trust. Even something like reacting to their comments and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are happy to spend more cash with a company.

Source: Statuslabs

Reviews Published On Twitter Can Grow Revenues By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select an attorney or a doctor.

Young people (age 18-35) are even more likely to hire an expert based upon online reviews. Only 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters