Over Half Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Score

This stat is one of numerous that show the value of online ratings. Now that news of customer complete satisfaction travels this quick, keeping your customers delighted is more important than ever.

57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a perfect five star rating.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a brand-new car and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to pick one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs

Most Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a average or unfavorable one.

Source: Brightlocal

98% Of Yelp's Website Visitors Bought From A Business They Found On The Site

Typically, 142 million customers check out Yelp every month. If you have not claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics place customers' reviews as the most trustworthy source of recommendations. Online reviews normally carry the exact same weight as advice from loved ones.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out client reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

77% Of Clients Would Undoubtedly Leave A Review If They Were Asked

More than a 35% would do it to inform others about their client experience and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to leave a review to help other individuals with their choice making process.

Source: Podium

Since They Want To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Go To Review Websites.

Users come due to the fact that they have actually currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat clients well normally succeed, review websites help make sure of that.

Source: Statuslabs

United States Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals check out reviews, they focus on various elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American customers.

Source: Statista

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase probability for an item with five reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of customer reviews go on without a reaction. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

77% Of Users Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

Only 6% Of Customers Don't Trust Customer Reviews At All

According to client review stats, a massive 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Favorable Reviews Motivate 68% Of Customers To Use Local Businesses

Considering that the vast bulk of consumers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

90 Percent Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about first impressions, right?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone