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Because They Desire To Buy A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Go To Review Sites.
Users come because they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to select a legal representative or a physician.
Younger people (age 18-35) are even more inclined to hire a professional based on online reviews. Only 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
Online Item Reviews About A Product Can Boost Its Conversion Rate By More Than 270%
User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
70% Of Customers Prefer To Learn About A Business Via Short Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, however it's worth attempting a different approach as well. Reviews are by far the very best way to find the truth about a product or service.
Source: Statuslabs
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews remain without a response. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
United States Consumers View "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear individuals aren't satisfied with ratings alone.
Written reviews make the statistics appear more authentic which is what the potential consumers are searching for. Practically a 3rd of customers say written reviews are the only function that makes them think the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
Many Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Communicating with your clients builds their trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.
As you may expect, customers who feel this way are happy to spend more cash with a company.
Source: Statuslabs
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a new automobile and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read reviews.
With the help of other customers, you quickly pick one that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs
The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010
Lately reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers