Due To The Fact That They Desire To Acquire An Item Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82% Of Customers Visit Review Sites.

Review sites are locations that customers go to get the truth about a business, service or product . Due to the fact that they have currently formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than women.

Reviews and ranking stats show people value the viewpoint of peers more than any other material.

Source: Collective Bias

77% Of Customers Would Undoubtedly Leave A Review If They Were Asked

More than a 35% would post a review to educate others about their customer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to give a review to help other individuals with their decision making process.

Source: Podium

53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review stats reveal that 63% of client reviews stay without a response. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

70 Percent Of Consumers Prefer To Learn About A Business Via Reviews And Short Articles, Rather Than Advertisements

Ads are all well and good, however it deserves trying a different approach as well. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

Software Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

The Typical Review Word Count Has Gotten 65% Shorter Since 2010

Currently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

15% Of People Don't Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of potential clients will not even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US consumers consider reviews as 'extremely influential'.

To highlight the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those same clients are also ready to accept slower shipping times for such items.

Source: Turntonetworks

If A Company Deals With Problems Rapidly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Business

Consumers don't expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star rating is the first thing customers see. Still, users focus on other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Generally two-thirds of businesses have great and awesome ratings. Only 5% of businesses have a ranking below three stars.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also influence our buying decisions.

According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are more likely to trust a local business.

Source: RevLocal

83% Of All Younger People Were Asked To Give A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have asked 66% of all customers to submit a review on their business.

Source: Brightlocal

77% Of Users Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

98% Of Yelp's Site Visitors Bought From A Business They Found On The Site

Usually, 142 million customers visit Yelp every month. This is as good a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

Reviews Posted On Twitter Can Grow Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo