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53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of client reviews remain without a reply. That's too bad, since those companies are losing customers that way.
Source: Review Trackers
A Single Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated material can do wonders in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44 percent increase.
Source: RevLocal
Negative Reviews Can Increase Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, people spend more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
83% Of All Younger Clients Were Asked To Submit A Review Recently
Of those asked, 80% of customers did leave a review. Overall, businesses have asked 66% of all consumers to give a review on their company.
Source: Brightlocal
77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
82 Percent Of Customers Visit Review Sites Since They Want To Acquire An Item Or A Service And Wish To Get The Truth About Business Products And Services.
Users come because they have actually currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
89% Of Clients Review A Businesses Feedback To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.
Source: Brightlocal
74% Of Regional Companies Have At Least One Google Review
A single review is far from enough to improve your website's SERP ranking.
Looking at online ratings stats, we discovered that a company needs to have an average of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
70% Of Customers Prefer To Learn About A Business By Means Of Reviews And Posts, Instead Of Ads
Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out consumer reviews, agree that it increases their buying confidence.
Businesses use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and ranking stats reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
Favorable Reviews Motivate 68% Of Customers To Use Local Businesses
Given that the vast majority of consumers read reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal