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More Than Half Of Shoppers Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are seemingly the more vocal ones.
Source: Statista
89% Of Consumers Browse A Companies Feedback To Reviews
Not only do the majority of shoppers read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management statistics suggest a company's reputation doesn't affect just the customers. Potential team members also look at scores and take a look at reviews.
Source: Deloitte
63.6% Of Customers Visit Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
These online review stats reveal the basic appeal of a website can only presume when it concerns trust.
Source: Review Trackers
The Majority Of Best Selling Products Have An Average Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to customer rating stats, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat consumers well generally succeed, review sites help ensure of that.
Source: Statuslabs
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the massive impact user rankings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
People Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. For that reason, purchasing choices are made rapidly.
Online reviews are clearly convincing, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
83% Of All Younger Buyers Were Asked To Leave A Review Recently
Of those invited, 80% of consumers did post a review. Overall, businesses have asked 66% of all clients to leave a review on their company.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Clients
24% of US shoppers consider reviews as 'extremely influential'.
To illustrate the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those very same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks