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88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management stats indicate a business's reputation does not impact just the clients. Potential employees also look at scores and read reviews.
Source: Deloitte
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, individuals spend more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.
Source: Reevoo
73 Percent Of Customers Believe Written Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with ratings alone.
Customer reviews make the statistics appear more authentic which is what the prospective customers are searching for. Practically a 3rd of consumers say composed reviews are the only feature that makes them think the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.
With the help of other people, you quickly pick a model that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star ranking is the first thing customers see. Still, users pay attention to other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of US consumers.
Source: Statista
89% Of Customers Read A Businesses Replies To Reviews
Not only do most shoppers check out the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
60% Of Customers Check Out Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and ranking stats show individuals value the opinion of peers more than any other material.
Source: Collective Bias
53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
74% Of Local Businesses Have At Least One Google Review
A single review is far from adequate to improve your website's SERP ranking.
Taking a look at online scores stats, we discovered that a company requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
15% Of Clients Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of prospective customers will not even think about working with a company they can't discover opinions about.
Source: Statuslabs
83% Of Customers Don't Trust Advertising
The conventional channels to reach customers aren't as influential as they used to be. Many users who no longer trust advertisements choose to take note of customers' suggestions online.
Source: Statuslabs
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can likewise affect our buying preferences.
According to social reviews statistics, Facebook impacts the majority of users' purchase choices.
Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
Reviews Posted On Twitter Can Help Increase Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Many Popular Items Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Often a lower ranking really helps your overall rating.
According to customer rating stats, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center